Quotes go out too late to win the job.
Half the customers have already chosen a faster firm by the time the quote arrives.
Cost, worked example: 2 jobs a week lost at €350 is €700 a week, about €35,000 a year.
Adelante: drafts the quote from the visit notes, so it goes out the same day.
Job details are scattered across chats.
Bookings and addresses are agreed over WhatsApp, and a detail is missed when the crew arrives.
Cost: not priced in the figures above. Your audit shows the callbacks and rework, using your own records.
Adelante: keeps one job record per customer, with the details in one place.
Evenings go on invoices and chasing payment.
Invoices are typed by hand, and late payments are chased one message at a time.
Cost, worked example: 6 to 10 hours a week of owner time, before any cash is counted.
Adelante: sends invoices from the job and chases late payments on schedule.
Worked examples with the assumptions shown. Not client results.